Trust

Billing, cancellation & refunds

Last updated September 2026

Membership

$25 per month. The first 7 days are free and a payment method is required to start the trial. If you cancel before day 7 you are not charged.

Cancelling

Cancel any time from The kids & my settings page — no email, no phone call, no "are you sure" maze. You keep full access until the end of the period you've already paid for, and your records stay in your account.

Refunds on membership

Charged for a month you didn't mean to use? Message us within 14 days of the charge and we'll refund it. We don't pro-rate part-months beyond that.

Digital products

The Printable Planner Pack unlocks instantly, so it's non-refundable once opened — unless something is broken or won't print, in which case we'll fix it or refund you.

Physical products

The Stationery Kit + Mug can be returned unused within 30 days of delivery for a refund of the item price. Damaged in transit? Send us a photo and we'll replace it.

Your records if you leave

Export your records before you cancel — you can do that any time from Progress. If you delete your account, everything is removed permanently and we cannot restore it.

Cool Mom Collective™ is a planning and record-keeping tool. It is not a school, it is not accredited, and it does not provide legal advice or guarantee compliance with your state's homeschool laws. Always check your own state requirements.